General Terms and Conditions
1. Legal Notice and Commercial Information
OWNER'S IDENTITY
In compliance with Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI-CE), it is informed that the owner of this website is:
Owner: ALBIR COLONIAL, S.L.
Tax ID (NIF): B53459533
Registered office: Avenida Villajoyosa, 34, 03530 La Nucía (Alicante), Spain
Email: hola@kubu.es
Phone: 865 525 147
Registered in the Mercantile Register of Alicante, Volume 2319, Folio 128, Sheet A-58229.
KUBU is the commercial brand used on this website.
PURPOSE
The purpose of this website is the online sale of furniture, decoration, and related household items.
Access, navigation, and use of the website attribute the status of user and imply acceptance of these General Terms and Conditions of purchase.
2. Products, prices, and purchasing process
All prices displayed on KUBU include applicable taxes in accordance with current legislation.
Before finalizing the purchase, the user can review the complete details of the order, including selected products, total price, taxes, and applicable shipping costs.
KUBU reserves the right to modify products, prices, descriptions, and commercial conditions at any time, without affecting orders already confirmed.
All orders are subject to stock availability. In case of an incident or unforeseen lack of availability of a product after placing the order, KUBU will inform the user as soon as possible and proceed with the corresponding refund or offer an equivalent alternative, when possible.
3. Payment methods
KUBU provides users with different enabled and secure payment methods, which will be displayed during the purchase process.
Transactions made through the website are carried out using secure and encrypted payment platforms.
4. Shipping Policy
Conditions regarding delivery times, shipping methods, costs, and logistical conditions can be consulted in our Shipping Policy, available at the following link:
This policy is an integral part of these General Terms and Conditions of Purchase.
5. Warranty and returns
Conditions regarding returns, withdrawal, refunds, transport incidents, and warranties can be found in our Warranty and Returns Policy, available at the following link:
This policy is an integral part of these General Terms and Conditions of Purchase.
6. Customer service and claims
For any query, incident, or claim related to orders, products, or services, users can contact KUBU via email hola@kubu.es.
KUBU has claim forms available to consumers and users in accordance with current regulations.
Likewise, access to the official Consumer portal of the Generalitat Valenciana is provided for submitting claims and complaints:
https://cindi.gva.es/es/web/consumo/presentacion-de-reclamaciones-y-quejas
Consumers can also access information on complaint resolution and consumer protection provided by the European Commission at the following link:
7. Applicable law and jurisdiction
These General Terms and Conditions are governed by Spanish law and, where applicable, by applicable European regulations.
In case of controversy, and when the user is a consumer, the courts and tribunals of the consumer's domicile will be competent in accordance with current regulations.
